I called to see if the store had some LED lights for my bike. They gentlemen in parts said they had one and he was looking at it. I asked if he could hold it for me as I was needing them right away for a trip to North Carolina on Saturday. The gentlemen in parts said it was no problem. I arrived at the store about 20 minutes later, he had exactly what I needed and I was out the door within minutes. Couldn't be more pleased with the willingness to hold the item as well as the expedient service when I arrived (especially since I had to have my kids to the dentist office in less then 10 minutes). Well done Gruene Harley Davidson!