The service department team, Geronimo, Nick, and Zack always go out of their way to accommodate my schedule. I recently scheduled an appointment to have some wheels and chrome front end installed for a Thursday, but had to drop my bike off two days early due to my schedule. They called me the very next day to let me know the work had been completed a full day ahead of schedule. Im a long time customer at Gruene HD and have all my service on both of my bikes done there. Everyone has always been friendly and professional. The one thing Gruene could do better is to offer a rewards program. Cheers and keep up the good work!